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Privacy Policy

PRIVACY POLICY

This privacy policy defines how we, INFSD SWIMWEAR SRL , with registered office in Cluj-Napoca, Horea street, no. 6, app. 14, Cluj County, registered at ONRC under no. J12/2074/24.05.2016, CUI 36120091, hereinafter referred to as, INFSD SWIMWEAR '', as a personal data controller, we collect, use and store your data. personal when you access or interact with the website https://infsd.com

The protection of your personal data is important to us, therefore we pay particular attention to protecting the privacy of visitors to the site https://infsd.com , in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter "GDPR" ).

This privacy policy describes the practices regarding the personal data we collect through this site. We recommend that you read this Policy before using our website. By using this site, you agree to the terms and conditions of this Policy.

  1. PERSONAL DATA WE COLLECT

We collect personal data in the following ways:

1.1. You provide us with information directly.

1.2.We record some other information automatically (including with technologies such as cookies).

1.1.Personal data that you personally provide

This information consists of data that you voluntarily provide to us in order to use various services of the site through the following ways:

  1. By creating an account on our website - e-mail address, name, surname, no. phone number, address, postal code.
  2. By completing the "Contact us" form - name, surname, e-mail address and any other personal data that you insert in the "Message" column.
  3. By completing the "Returns and Exchanges" form - email address, phone number.
  4. By contacting us via e-mail - e-mail address and any other personal data you include in the e-mail.
  5. By contacting us by phone - phone number and any other personal data you provide during the phone conversation.
  6. By contacting us through the Chat available on the website - any personal data you transmit during the online conversation.

It is important to note that if you do not provide us with your data personal information, we may not be able to maintain our relationship with you. or to provide you with our products or services.

1.2.Personal data we collect automatically

While browsing the website, we collect technical information about the user's visit to the website. This information may include IP address, operating system, browser, browsing activity and other information about how the user interacted with the website and the traffic generated by the user through our website.

  1. PERSONAL DATA THAT WE DO NOT COLLECT

Through the website we do not collect or process Personal Data relating to the following aspects:

  • Bank card details (payment is made securely, through a payment processor)
  • Racial or ethnic origin;
  • Political opinions;
  • Religious and philosophical orientations;
  • Health or medical condition;
  • Criminal record;
  • Union membership;
  • Genetic or biometric data;
  • Life or sexual orientation.

We ask that you do not send or disclose any Sensitive Personal Data to us through the Site or in any other way.

  1. WHAT DO WE COLLECT YOUR DATA FOR

INFSD SWIMWEAR, via the website https://infsd.com , collects user data for the following purposes:

  • to respond to users' questions and requests;
  • to provide support regarding our products and services;
  • to provide and improve effective communication;
  • to defend us in the event of litigation;
  • for providing information at the request of the authorities;
  • to keep you informed about the activity of our company;
  • for internal statistics.
  • for online marketing purposes, based on your consent.

Thus, we process your personal data in order to manage commercial relationships, maintain the relationship with you, provide you with our products and/or services, or to comply with our legal obligations.

Your personal data is not used for any other purpose unless we obtain your permission to do so. The only exceptions to this provision are situations required by law.

As a general rule, INFSD SWIMWEAR does not oblige you, in any way, to provide us with your personal data.

However, in certain situations, if you do not provide us with your personal data, we cannot fulfill the purposes set out above.

  1. LEGAL BASIS

We process your personal data (i) to be able to provide you with the products and/or services we offer, for the purpose of executing a contract, (ii) based on your consent, (iii) in order to fulfill some legal obligations that we return (eg: the obligation to draw up and keep primary accounting documents, such as the contract concluded with you, the invoices issued to you, etc.);

INFSD SWIMWEAR designated a protection officer personal data, and he can be contacted at the email address hello@infsd.com.

To the extent that it is not desired to contact the personal data protection officer by e-mail, any other type of correspondence can be used, using the contact details of INFSD SWIMWEAR published on the website.

  1. STORAGE PERIOD OF PERSONAL DATA

We intend to keep your data accurate and up to date. We will delete the personal data we hold about you when we no longer need it to fulfill the purposes for which it was collected.

We keep the personal data described in this Privacy Policy for a maximum period of 3 years, unless legal requirements require keeping the personal data for a longer or shorter time.

Anonymous data and aggregated information, which cannot lead to the identification of the person (directly or indirectly), can be stored for an indefinite period.

  1. WHO WE TRANSMIT YOUR PERSONAL DATA TO

We will not pass on member/customer data to third parties, to be used for their own marketing or commercial purposes, without first obtaining your express consent.

The categories of recipients to whom we may transmit the personal data of the data subjects are the following:

  1. Public authorities in Romania , at their request or on our initiative, in accordance with the applicable legislation.
  2. Accountants, auditors, lawyers and other external professional consultants from Romania . They will be required by law or by the contract concluded with us to maintain the confidentiality of the personal data of the persons concerned,
  3. Natural or legal persons acting as authorized persons for INFSD SWIMWEAR in various fields (for example, accounting services, transport services, IT services, payment services, etc. and providing certain services to INFSD SWIMWEAR), in respect of which we undertake to establish specific measures to comply data protection requirements.
  4. Any person, agency or court relevant from Romania or from another state - to the extent necessary for establishing, exercising or defending a right of INFSD SWIMWEAR in court.
  5. In the event that our company merges or is acquired by another company , the information collected will represent assets transferred to the new owner.

INFSD SWIMWEAR has taken all necessary measures to ensure that data processing by third parties is carried out in good faith, for legitimate purposes and in compliance with the appropriate technical and organizational requirements to protect personal data against accidental or unlawful destruction, loss , unauthorized modification, disclosure or access, as well as against any other form of illegal processing.

In this regard, additional documents are concluded between INFSD SWIMWEAR and its commercial partners containing clauses regarding compliance with personal data protection standards and information confidentiality.

  1. HOW WE PROTECT YOUR PERSONAL DATA

The security of your data is very important to us. In this regard, we have put in place safeguards to preserve the integrity and security of the information we collect.

We have adopted and implemented security policies and procedures to protect personal data against unauthorized access, loss, misuse, alteration or destruction. Access to your personal data is limited to those who need to know it. Persons who have access to personal data are obliged to maintain the confidentiality of this information.

The measures adopted are checked regularly and are constantly adapted in accordance with the current applicable technical standards.

Among the security measures applied are:

  • Implementation and periodic review of Policies, Procedures and Work Instructions intended to ensure the security of personal data;
  • Regular training of employees who process personal data;
  • Limiting access to personal data in accordance with the need-to-know, need-to-see and need-to-have principles;
  • Securing access to applications and files containing personal data;
  • Monitoring of personal data transfer processes carried out through the email service;
  • The collection of personal data is limited to what is necessary in relation to the purposes for which they are processed, in accordance with the principle of data minimization;
  • Where possible, encryption of communications containing personal data, etc.

We assure you that if any information under our control is compromised as a result of a security breach, we will take reasonable steps to investigate the situation and, if appropriate, notify the individuals whose information may have been compromised and take any other measures provided by applicable law. 

  1. LINKS TO OTHER INTERNET SOURCES 

Our website may contain links of the "LINK" type to other resources/internet pages, visitors thus acknowledging the fact that the INFSD SWIMWEAR company will in no way be considered responsible for the proper functioning of these external resources.

Articles on this website may include embedded content (eg videos, images, articles, etc.). Embedded content from other websites behaves exactly as if visitors viewed another website.

Also, our website may contain links or references to other websites. We cannot control third-party websites, and this policy does not apply to them. We encourage you to read the privacy and cookie policy for each website you visit.

  1. COOKIES

Cookies are files sent by a web server to a person's computer for the purpose of archiving. Cookies are standard and are used by most websites, helping to simplify continuous access to a specific website and its use. Cookies do not cause any damage to your computer's operating system or files, and only the website that sent a specific cookie can read, modify or delete the cookie. If you do not want this information to be stored through cookies, most browsers have simple methods to allow the deletion of stored cookies, the automatic rejection of cookies or the selection between acceptance and rejection.

Please be aware that rejecting cookies makes it difficult and may even make it impossible for you to use parts of a website. Additional details regarding cookies and the technologies used can be obtained by consulting the Cookies Policy.

  1. WHAT ARE YOUR RIGHTS?
  • Right of access (according to art. 15 of the GDPR) means that you have the right to obtain confirmation from us as to whether or not we are processing personal data concerning you and, if so, access to that data and information on how the data is processed.
  • Right to data portability (according to art. 20 of the GDPR) refers to the right to receive personal data in a structured, commonly used and machine-readable format and to the right to have these data transmitted directly to another controller, if this is technically feasible.
  • The right to opposition (according to art. 21 of the GDPR) refers to the right to object to the processing of personal data when the processing is necessary for the performance of a task that serves a public interest or when it has a legitimate interest in mind. When the processing of personal data is aimed at direct marketing, you have the right to object to the processing at any time.
  • The right to rectification (according to art. 16 of the GDPR) refers to the correction, without undue delay, of inaccurate personal data. The rectification will be communicated to each recipient to whom the data were sent, unless this proves impossible or involves disproportionate efforts.
  • The right to data deletion (“the right to be forgotten”) (according to Art. 17 GDPR) means that you have the right to ask us to delete your personal data, without undue delay, if one of the following reasons applies: it does not are still necessary to fulfill the purposes for which they were collected or processed; you withdraw your consent and there is no other legal basis for the processing; you object to the processing and there are no overriding legitimate grounds; personal data were processed illegally; personal data must be deleted to comply with a legal obligation.
  • The right to restriction of processing (according to art. 18 of the GDPR) can be exercised if the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data; the processing is illegal, and the person opposes the deletion of personal data, requesting the restriction instead; in the event that we no longer need the personal data for the purpose of processing, but the person requests them to establish, exercise or defend a right in court; if the person has objected to the processing for the period of time in which it is checked whether the legitimate rights of the operator prevail over those of the respective person.
  • The right not to be subject to a decision based solely on automated processing, including profiling
  • The right to lodge a complaint with a supervisory authority

National Supervisory Authority for Personal Data Processing

Address: 28-30 General Gheorghe Magheru Boulevard, Sector 1

Postal Code 010336, Bucharest, Romania

Email: anspdcp@dataprotection.ro,

Phone: +40.318.059.211

Web page: http://www.dataprotection.ro/index.jsp?page=contact&lang=en

  • The right to appeal to a court of law

All these rights can be exercised by a written request, signed and dated, sent to our headquarters or to the email address hello@infsd.com 

  1. ACCEPTANCE OF THE PRIVACY POLICY

By using the site, the services offered through it or when contacting us, you declare that you have been adequately informed about the processing of personal data through the Information specified in this "Privacy Policy".

  1. MODIFICATION OF THIS POLICY

INFSD SWIMWEAR may modify, without prior notice, this Policy when necessary to reflect applicable legal requirements and the processes carried out within INFSD SWIMWEAR and involving the processing of personal data.

Consequently, our recommendation is to periodically consult the "Privacy Policy" section.

  1. FINAL PROVISIONS

This Policy is complemented by the legal provisions in the field of personal data protection.

The provisions of this policy are to be updated periodically.

COOKIE USE POLICY

This Policy (hereinafter referred to as "Policy" ) refers to the use of cookies and the web page operated by INFSD SWIMWEAR SRL ., with registered office in the Municipality of Cluj-Napoca, Horea Street,

  1. 6, app. 14, Cluj County, registered at ONRC under no. J12/2074/24.05.2016, CUI 36120091, hereinafter referred to as ,, INFSD SWIMWEAR '', "Owner" or "We".
  1. WHAT IS A COOKIE?
    A cookie is a small text file, generally consisting of identifiers, website names, letters and numbers, which the user, when browsing the web page through a web browser (e.g. Internet Explorer, Chrome, etc.), can allow or not to be installed by storing it on the computer, mobile terminal or other equipment used by him. The cookie file is "passive" (it does not contain software programs, viruses or spyware and cannot access information on the user's hard drive).
  • First-party cookies are set by the website you are visiting. They can only be read by that website. In addition, websites sometimes use external services that place their own cookies – these are third-party cookies.
  • Persistent cookies are cookies saved on your computer that, unlike session cookies, are not automatically deleted when you close your browser.
  • Each time you visit our website, you will be prompted to accept or decline cookies.
  1. WHAT TYPES OF COOKIES DO WE USE?
    We use two types of cookies:
  • session cookies - temporary files that remain in the user's terminal until the browsing session is closed or the application (web browser) is closed
  • persistent - files that remain in the user's terminal for a period defined by the parameters of that cookie or until they are manually deleted by the user.

Some of our pages may display content from external providers, for example YouTube, Facebook, Twitter, etc.

To view content from third parties, you must first accept their specific terms and conditions – including their cookie policies, which we cannot control.

But if you don't view that content, no third-party cookies will be installed on you.

The cookies used by our website are the following:

  • Cookies necessary for the operation of the website 

Name

Description

DuRATion

_Brochure_session

Used in connection with site navigation.

-

checkout

Used in connection with checkout payment on shop.app.

3 weeks

signed_in

Used in connection with in-store login.

1 year

Customer

Used in connection with in-store login.

1 year

  • Reporting and analysis

NAME

FUNCTION

_landing_page

Track landing pages.

_orig_referrer

Track landing pages.

-S

Shopify Analytics.

_session_id

Shopify Analytics.

_shopify_s

Shopify Analytics.

_shopify_sa_t

Shopify's marketing and referral analytics

_shopify_uniq

Shopify Analytics.

_shopify_y

Shopify Analytics.

_y

Shopify Analytics.

*_assignment

Shopify Analytics.

ab_test_*

Shopify Analytics.

card_sig

Shopify Analytics.

ki_r

Shopify Analytics.

ki_t

Shopify Analytics.

In addition, we use pixels and tags from the following third parties, which in turn may place cookies.

  • Cookies necessary for the operation of the website

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Cloudflare

Shopify uses the Cloudflare Network as a service for edge routing.

https://www.cloudflare.com/privacypolicy/

  • Reporting and analysis

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Drift

We use Drift to help with conversational marketing for customers as they visit our websites.

https://www.drift.com/privacy-policy/

Full story

We use Fullstory to measure how users interact with our websites.

https://www.fullstory.com/legal/privacy/

Google Analytics

We use Google Analytics to measure how users interact with our websites.

https://policies.google.com/privacy

Google Tag Manager

We use Google Tag Manager to manage all 3P tags/cookies/events.

https://policies.google.com/privacy

iSpot

We use iSpot to measure how users interact with our websites.

https://www.ispot.tv/terms-of-service

LinkedIn Insight Tag

We use the LinkedIn Insight Tag to measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

Twitter

We use Twitter to measure how users interact with our websites.

https://twitter.com/en/privacy

Vidyard

We use Vidyard to deliver video content and to measure how users interact with our content.

https://www.vidyard.com/privacy/

  • advertisement

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Bizible

We use Bizible to help measure the attribution of marketing and advertising campaigns.

https://documents.marketo.com/legal/privacy/

Facebook Pixel

We use the Facebook Pixel to measure how users interact with our websites.

https://www.facebook.com/privacy/explanation

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertising to people who visit our websites.

https://www.facebook.com/policy.php

Google

We use Google Ads to provide targeted advertising to people who visit our websites.

https://policies.google.com/privacy

Instagram

We use Instagram to provide targeted advertising to people who visit our websites.

https://privacycenter.instagram.com/policy

Reddit

We use Reddit Ads to provide targeted advertising to people who visit our websites.

https://www.reddit.com/help/privacypolicy

TikTok

We use TikTok to measure how users interact with our websites.

https://www.tiktok.com/legal/privacy-policy?lang=en

YouTube

We use YouTube to provide targeted advertising to people who visit our websites.

https://policies.google.com/privacy?hl=en

  • Social media and content

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Facebook Connect

We use Facebook Connect to allow our website visitors to interact and share content through the Facebook social media platform.

https://www.facebook.com/policy.php

Engraver

We use Gravatar to allow visitors to our sites to create avatars.

https://en.gravatar.com/site/privacy

Instagram CDN

Shopify uses the Instagram CDN to deliver content to the user.

https://privacycenter.instagram.com/policy

Sanity CDN

Shopify uses Sanity CDN to deliver content to the user.

https://www.sanity.io/legal/privacy

Simplecast

Shopify uses Simplecast to distribute podcasts.

https://simplecast.com/privacy

Twitter CDN

We use Twitter to enable our website visitors to interact with and share content through the Twitter social media platform.

https://twitter.com/en/privacy

TypeKit (Adobe fonts)

We use typekit to load web fonts from Adobe CDN.

https://www.adobe.com/privacy/policies/typekit.html

Wist

We use Wistia to display video content.

https://wistia.com/privacy

YouTube CDN

Shopify uses the YouTube CDN to deliver content to the user.

https://policies.google.com/privacy?hl=en

  1. WHAT DATA DO COOKIES CONTAIN?

In most cases, cookies do not directly identify Internet users, but the terminal from which they accessed certain web pages. This data is encrypted in a way that does not allow unauthorized access by third parties.

Examples of important uses of cookies (which do not require the authentication of a user through an account):

  • content and services adapted to the user's preferences – categories of news, weather, sports, maps, public and government services, entertaining websites and tourism services;
  • offers adapted to the interests of users – retention of passwords, language preferences (e.g.: display of search results in Romanian)
  • retention of child protection filters regarding Internet content (family mode options, safe search functions);
  • measurement, optimization and analytics features – such as: confirming a certain level of traffic on a website, what type of content is viewed and how a user arrives at a website (e.g. through search engines, directly, from other websites etc.). The owners of the websites run these analyzes to improve the websites, for the benefit of the users.
  1. RETENTION AND DELETE OF COOKIES

In general, an application used to access web pages allows cookies to be saved on the user's terminal by default. These settings can be changed by the user so that the automatic administration of cookies is blocked by the web browser or the user is informed each time cookies are sent to his terminal.

  1. MODIFICATION OF THIS POLICY

When necessary, we may amend this Policy to reflect the applicable legal requirements and the processes carried out within the operating website by Us regarding the use of cookies.

  1. HOW CAN YOU MANAGE COOKIES?

Deleting cookies from your device

You can delete all cookies that are already on your device by clearing your browser's browsing history. This will delete all cookies from all websites you have visited.

However, this means that you may lose some saved information (for example, website preferences).

Managing site-specific cookies

For more detailed control over website-specific cookies, check the privacy and cookie settings in your preferred browser.

Google Chrome:

  • click on the wrench icon and select Options from the list
  • click on the "Advanced Settings" tab
  • click on Content Settings in the Privacy section.
  • choose the settings you want
  • click X to close

Mozilla Firefox:

  • select Tools from the main bar, then Options
  • click on the Privacy tab
  • choose the settings you want
  • click OK to close

Microsoft Edge/ Internet Explorer:

  • click the Settings/Tools icon
  • click on Internet Options
  • click on Privacy and then choose the options
  • click Apply and then OK to save your preferences

Apple Safari:

  • click on Preferences and then on Privacy
  • in the block cookies section choose your cookie options
  • save preferences.

Opera: https://help.opera.com/en/latest/web-preferences/

Blocking cookies

On most modern browsers, you can prevent all cookies from being placed on your device. This may mean, however, that you will have to manually set certain preferences each time you visit a website/page. Some services and functionality may not work properly.

Should you wish to make any inquiries regarding the above details, please contact us in writing using the email address hello@infsd.com

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